You are a senior administrator in a mixed-nationality policy team preparing a joint position paper on agricultural subsidies. A colleague from a different Member State background, Marta, consistently sends her section contributions late and in a format that requires significant reformatting before they can be integrated. When you raised this in a team email last week, Marta replied defensively and the exchange became tense. Another team member, Luca, has privately told you he agrees Marta is a problem and suggested you escalate to the team leader immediately. The joint paper is due in ten days.
¿Qué respuesta es la MÁS eficaz?
Por qué esta es la respuesta más eficaz
Response B reflects strong working-with-others behaviour: it pursues direct, respectful dialogue before escalating, seeks to understand the other person's constraints (respecting differences), focuses on a practical collaborative solution, and keeps appropriate oversight in reserve. This builds cooperative working relationships rather than entrenching conflict.
Por qué esta es la respuesta menos eficaz
Response C unilaterally excludes a team member from a shared deliverable — a fundamental breach of cooperative teamwork. It creates a parallel product without mandate, could seriously damage Marta's position unfairly, and replaces collaboration with exclusion. This is the clearest negative indicator for the working-with-others competency.
Las demás respuestas
Response A (immediate escalation copying Marta) may ultimately be necessary but skips direct resolution first and the public copy-in is likely to entrench defensiveness rather than resolve it. Response D addresses the systemic issue tactfully but indirectly, and avoids the real interpersonal difficulty — it may produce some improvement but does not engage with Marta's specific constraints or repair the working relationship.
